Returns & Exchanges
At Vallerta, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We want to ensure you have the right equipment to achieve your peak performance without any risk.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original condition and packaging, ensuring all tags are attached and any protective seals are intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the gear, we will process your refund or ship your new exchange item within 5-7 business days.
